Info & FAQ

General

  • Thank you for choosing to embark on your first LIB adventure with us! Lightning in a Bottle is more than a festival, it’s a community campout. There is a lot to know before we get there so use this guide as a tool kit and resource of what to expect, how to prepare, and what is expected of YOU and each member of the LIB family.

  • Lightning in a Bottle will occur May 22nd – 27th, 2024 at Buena Vista Lake at the Buena Vista Aquatic Recreational Area in Kern County, CA. Click here for Google Maps direction. Campgrounds close on Monday, May 27th and all guests must exit the property by Monday.

  • Everyone must arrive during box office and gate hours. No exceptions. No lining up overnight or roadside parking / camping. PLEASE NOTE: THE GATE & BOX OFFICE ARE NOT OPEN 24 HRS! If you leave LIB after gates close, you will not be allowed back in until gates open the following day.

    BOX OFFICE / GATE HOURS

    Wednesday, May 22: 12pm - 11pm

    Thursday, May 23: 10am - 11pm

    Friday, May 24: 10am - 11pm

    Saturday, May 25: 10am - 11pm

    Sunday, May 26: 10am - 6pm

    Monday, May 27: No Entry

    All LIB attendees must arrive between these posted hours. Attendees may leave at any time. There will be no entry granted during overnight hours even for individuals with credentials. No entry and no waiting in line is permitted outside these hours.

  • Yes! LIB is an all ages event BUT anyone under 18 years of age must be accompanied by a parent or court-appointed legal guardian. Anyone under 18 years of age must check-in at the Box Office with their court appointed legal guardian to verify age and guardian’s documentation. A legal guardian must have a court issued Letters of Guardianship. No exceptions.

  • We are happy to have you as long as you are accompanied by your parent or court appointed legal guardian.

  • Please contact community@thedolab.com for all general questions. We try our best to answer questions as quickly as possible. However, please allow 24 hours for a response.

  • Whether you’re a 5-time vet, or a first-time LIB goer, we ALL take part in creating our community. Take it one step further and get involved at LIB 2024! Our 2024 participant applications are open. Click here to view active applications for vendors, creators, crew, lightning team, and more.

  • Yes, LIB’s Lightning Bus offers attendees an easy and green way to get to and from LIB. 2024’s schedule and pricing can be found HERE. Bus locations include Los Angeles and San Diego

  • Yes! These teams will be on duty 24 hours a day throughout the festival. If you need assistance, you can contact any LIB staff member, go to the medical stations, or info booths.

  • LIB celebrates freedom of individual expression, and while we love all bodies, this is a family-friendly event and the law states public nudity is prohibited.

  • Yes. Anyone caught with illegal substances will be escorted from the event and may face legal consequences. In addition, the possession or smoking of marijuana products is not permitted in Kern County Parks. Rangers and Security teams and Kern County Law Enforcement will be on site.

  • Unfortunately not. LIB has a strict no pet rule that will be enforced. Documented service animals, who are trained to handle loud and active environments and are required for disability, are allowed. No emotional support animals allowed. If you have a service animal, please email ada@thedolab.com to inquire about registering your documented service animal. Please keep in mind, it is illegal to fraudulently claim that your pet is a legitimate service animal.

  • Yes! LIB will have charging lockers available for rent and ready to purchase during our November on sale. We do not recommend bringing items of value to LIB. The festival is not responsible for lost or stolen items. To purchase your locker click HERE.

  • Yes, if an item or item(s) are lost during your festival stay, head to the Lost & Found booth (see festival map for exact location) We have partnered with LIFF to manage our Lost and Found Items. Liff enables you to follow their simple instructions and get real time updates on your lost items. Still didn’t find your item? After the festival, keep checking the LIFF APP to see if your item was turned in. All items will be held for 30 days and returned at the owner’s expense. Unclaimed low value items will be donated to charity, all remaining items past the 30 days will be repurposed at Do LaB’s discretion with good intentions.

  • Yes, single-use canned water will be sold at Lightning in a Bottle. You can find it at our bars, food vendors, ice booths and the info booths. You can also bring a reusable bottle to refill at one of our many drinking water refill stations throughout the site.

  • Yes, there is parking available. All cars arriving at the festival need to have a vehicle pass. You need a Parking Pass to park in the on-site parking lot or a Car Camping Pass to park in the campground. Click HERE to purchase a vehicle pass. We recommend purchasing your car camping or parking pass in advance to expedite your entry.

  • Please note, festival grounds are separate from campgrounds.

    Allowed in the Campgrounds:

    Good Vibes

    Camping Gear

    Food and Water

    A reasonable amount of alcohol for personal consumption

    Coolers (ice will be available for sale in the Campground Plazas)

    Enclosed propane stoves

    Cameras (*Remember to ask for consent before taking photos of people you don’t know)

    Not Allowed in Campgrounds

    Generators of any kind

    Sound systems

    Weapons (Including machetes for opening coconuts)

    Glass bottles or glass containers

    Motorized vehicles for personal use

    Pets (please email ada@thedolab.com to inquire and register a documented service animal)

    Illegal drugs of any kind

    Fireworks, fire tools or fire lanterns

    Fires outside of designated fire pits

    Allowed in Festival Grounds:

    Good Vibes

    Backpacks

    Cameras

    Reusable Water Bottles

    Not Allowed in Festival Grounds:

    Alcohol

    Culturally Appropriated Costumes, Props or Attire (ie; Headdresses, etc.)

    Glass bottles or glass containers

    Generators of any kind

    Sound systems

    Illegal drugs of any kind

    Weapons (Including machetes for opening coconuts)

    Fireworks, fire tools or fire lanterns

    Pets (Email ada@thedolab.com to inquire and register a documented service animal)

    Fires outside of designated fire pits

    Security Policy

    All persons, items and vehicles are subject to search upon entry by security and law enforcement.

    Security personnel reserve the right to prohibit items seen as harmful, dangerous or not in the best interest of the festival and its patrons.

  • Yes! LIB once again has a huge shoreline along a beautiful lake! There will be designated swimming areas.

  • Yes!

  • Yes! There will be many delicious food and beverage options for all dietary preferences including vegan, gluten-free, vegetarian / plant-based, and more. Bars are available at main stages.

  • No!

  • We can't tell the weather of the future, but Kern County is known to average in the low to mid eighties in May. As with all festivals, it is best to be prepared for hot days, cold nights, possible wind, and potential rain. Please check the weather forecast while packing.

  • Some campgrounds and stage areas will be on dusty terrain. We strongly recommend that everyone bring a scarf, bandana, or dust mask in case the wind kicks up! We also recommend goggles and sunglasses.

  • Yes! Walk-in tent camping is included with your purchased Festival Pass. Atlaswyld Campgrounds, Pre-Set Camping, Group Camping, Car Camping or RV Camping options are also available for purchase.

  • YES! Click here for ADA services at LIB. All inquiries can be directed to ada@thedolab.com.

  • YES! 2024 Lightning Bus information can be found and purchased HERE

  • YES! You can purchase a spot for Family Camp HERE.

  • By attending Lightning In A Bottle (the “Festival”) you consent to being filmed and or photographed, whereas your image, voice, and likeness may be used by the Do LaB for promotional purposes. Any photography or video taken at the Festival, whether in digital or analog format, is subject to a mandatory, non-exclusive license to the Do LaB for use in promotional purposes. Any artwork or performances sponsored by the Festival or taking place on Festival grounds is also subject to a mandatory, non-exclusive license to Do LaB for use in promotional purposes. All photographers using 360-degree cameras, DSLRs or cameras with detachable lenses are required to have media credentials to take pictures or video at the Festival.

  • To ensure the safety and enjoyment of all festival attendees, artists, and staff, Do LaB strictly prohibits the operation of or use of any unmanned aerial vehicles (UAVs), also known as “Drones”, on, from, or above Do LaB / Lightning in a Bottle premises, events or venues without specific written permission from an official of Do LaB. This includes all UAVs regardless of size, weight, or purpose. If you are found to be using or in the possession of a UAV or “Drone” while at Lightning in a Bottle, it will be confiscated by ground staff and held for the remainder of the event.

  • With exception to some select Marketplace Vendors, the majority of the festival is cashless utilizing your RFID wristband that you will either link your credit/debit card or load money onto your wristband with cash. Your wristband will then act as your currency for all festival purchases. Cash will only be accepted by a minimal amount of Marketplace vendors onsite.

Getting to LIB

Lightning in a Bottle is more than a festival. It’s a destination where your imagination is the only limit for 24 hours a day, for 5 days! Nestled in Central California at Buena Vista Lake, LIB is filled with unique areas inviting you to create magic, experience art and music, and engage in inspiring and educational offerings. Join us as we bend reality and explore what else is possible!

  • Take a road trip with your squad and embark on a wondrous trip to Lightning in a Bottle.

    LIB’s Address (don’t enter this into GPS – use directions below)

    Buena Vista Aquatic Recreational Area

    13601 Ironbark Rd. Bakersfield, CA 93311

    Driving Directions to LIB:

    Via Interstate 5, North or South

    Exit Bear Mountain Rd / HWY 223

    Go West on Bear Mountain Rd / HWY 223 for 4 miles

    Turn right onto Coles Levee Rd and continue for 3 miles

  • Whether carpooling or driving solo, all vehicles require a parking pass if you plan to park your car at the event in the Parking Lot. One parking pass per vehicle.. All people inside the vehicle will require a separate GA or VIP Festival Pass; Vehicles with car camping or RV passes will not need a parking pass. Parking passes and other vehicle passes are available for presale on our TIXR ticketing page.

  • Make camping a breeze by bringing your car or RV into the campgrounds. Passes are sold per vehicle, not per person. Placement of RV’s is at the discretion of our placement staff at the time of arrival. All people inside the vehicle will require a separate GA or VIP Festival Pass.

    Car placement in the campgrounds is free form, and cars/RVs will be directed to certain campgrounds by LIB parking staff. If you want to camp with a large group (and didn't buy one of our Group Camping packages), be sure to arrive early and together.

  • Credentials On and Ready Before You Arrive – Wristbands securely on left wrists before you get to the festival.

    Vehicle Passes On Windshield Before You Arrive – Vehicle stickers must be affixed inside the upper drivers side front windshield before you get in line.

    Easy Access to Your ID – This event is 18+, and for Will Call & Guest List you will need it to pick up your tickets at the Box Office.

    Do Your Research – Scope the map, read the arrival guide, and get familiar with your options and gate hours before you get here.

    Manage Expectations – There is ONE road in and out of LIB, so you can expect the ingress process to be slower during peak arrival times. Embrace this reality and remember what’s on the other side.

    Practice Patience & Gratitude – We ask for your patience and cooperation as our team moves all of you in as safely and quickly as possible. Smile, give high fives or elbow bumps and show your appreciation where you can.

    Be Respectful of our Amazing Neighbors – Stay in your vehicles, do not block driveways, keep the music down, the trash inside, and use gas station facilities before you exit the highway.

    Pro-Tip! Arriving together is the ONLY WAY to guarantee a camping spot next to friends. Once a campground is full, the entrance will be closed. Even if your friends saved space for you, no more vehicles will be allowed to enter a closed campground.

  • The Lightning Bus is reliable festival transportation from two areas in Los Angeles (LAX and Downtown LA)

    Top 4 reasons to ride a Lightning Bus to LIB

    1. Go green. Lower the carbon footprint!

    2. Let us do the driving. Relax on the way here and meet new friends!

    3. There’s enough room for your camping gear! Isn’t that rad?

    4. Get dropped off and picked up at a central location within the campground!

Camping & RV Questions

  • Car Camping Passes allow the ticket holder to camp next to or inside their car. If you’d like to camp with your car, you’ll need to purchase a Car Camping Pass in addition to your Festival Pass. Only one Car Camping Pass is needed per car. Tent camping is included with your VIP or GA Festival Pass.

  • The non-car camping pass holder should be prepared for the potential long walk to the campground where the car camping pass was directed. We recommend arriving together for ease of entry. Please note, parking pass holders will be directed to specific parking lots and will need to walk their gear to their campsite. Wagons or carts with sturdy wheels are recommended! There will be specific campgrounds designated for walk-in tent camping and car camping.

  • No, you’ll only need one car camping pass per vehicle. Only one person in the vehicle needs to purchase a car camping pass if you plan to camp with the vehicle.

  • Atlaswyld is a private campground for those wanting pre-set glamping accommodations at LIB. Atlaswyld features fully furnished tent and trailer rentals as well as high-end amenities including lounge tents, showers, bathrooms, and a waterfront environment.

    For more information, click here.

  • LIB campgrounds are freeform. There is no pre-plotted or reserved space, unless you purchase a Group Campsite pass. We ask for you to get cozy with your neighbors to eliminate any wasted space.

  • Ins and outs are permitted, but not for car or RV camping passes. Once a car or RV enters the campgrounds it will not be permitted to drive back into a campground.

  • No Power RV passes allow you to bring your RV into the designated RV campgrounds and will NOT be provided any services such as power, water fills, or pumping.

    Power RV passes allow you to bring your RV into the designated RV campgrounds and will have access to one 30 Amp RV power hookup. Water fills and pumping are NOT included.

    Reserve a bigger home base with your friends with a Group RV Campsite, a ~1600 square foot campsite with power hookup for one RV and space for additional tents.

    There are two types for each of the RV Passes - SHORT for RV sizes less than 27’ and LONG for RV sizes more than 27’. Sizes include the length of the towing vehicle.

    Please note there is no water fill available upon entry to the festival or sewer dump upon exit of the festival for any type of RV pass.

  • Car Camping = Car, SUV, consumer truck or van

    RV Camping = Motorhome, any towed vehicle, box truck, commercial vehicle

    All lengths of vehicle passes are for combined total length of RV and any vehicle towing

  • Possibly, but keep in mind all of the following;

    RVs with power are not placed next to RVs without power.

    RV Parking is done “Disneyland-style” which means we place you with guidance into the next available spot. Sorry, but we cannot accommodate self-selection of spots during the process.

    The best chance for your group to camp together is to all arrive together and be in line together.

  • Each RV is given a limited amount of space which is alongside the RV and is considered your “personal space” which accommodates opening the awning and room for a tent or two and a little chill space. If friends plan to camp with you, we suggest that you bring their gear in your RV and have them park in general parking, saving on the car camping pass.

  • No problem!! Have your friends pitch in and purchase a 40x40 RV Campsite Pass. This will give you approximately 1600 sq. ft. of space to place one powered RV and as many tents as you can fit in the space.

  • There will be separate designated campgrounds for RVs with power, RVs without power, 40x40 RV campsites, and 40x40 Waterfront RV campsites. Placement will be based on pass purchased and at the discretion of the RV placement team upon arrival. Car camping is generally not allowed in the RV campgrounds.

  • Our brand new Pre-Set Camping program! A streamlined, Easy Peasy camping experience featuring RV and tent packages that are fully set up and ready for you upon arrival.

  • NO! Enclosed propane grills are acceptable in the camping areas but NO open flame or charcoal grills will be allowed.

  • NO! Just like our past venues, unauthorized sound systems are NOT permitted at LIB.

  • Public showers will be available for purchase in all major camp plazas. Don’t forget your biodegradable soap, towel, and shower sandals.

  • Due to safety and fire concerns, the use of any portable gas-powered generators inside the festival and campgrounds is now prohibited. We sincerely apologize for any inconvenience this causes our attendees. We appreciate everyone's support and understanding as we work together with the Kern County Fire Department to keep LIB safe.

    Factory-installed generators in RVs are permitted. Solar and battery powered generators are also ok to use.

    The festival will have safety staff monitoring the campgrounds to enforce all safety regulations

  • Unfortunately, we won’t have washing stations for dirty dishes at the festival. Due to Health Department restrictions we are unable to accommodate this.

passes & Wristband Questions

  • Payment plans are available on the full cart order including tickets, vehicle passes, and Atlaswyld camping packages on our ticketing platform, Tixr! With only 15% down and low monthly installments, securing your ticket in advance has never been easier. No credit check is required. Monthly payments will be based on how many months remain by the time you place your order. All payment plans must be paid in full by May 1, 2024. Full details will be provided at checkout.

  • Backstage lounges at Lightning, Thunder, and Woogie stages with stylized comfortable lounge seating, shade, water stations, phone charging stations, exclusive VIP bars and VIP food vendors, premium air-conditioned restrooms with sinks and mirrors

    Elevated viewing platforms, side stage and front-of-house, at the Lightning stage

    Pop-up interactive experiences throughout the weekend

    Access to the Atlaswyld Beach Club & Bar

    *VIP details of exact inclusion are subject to change without notice up until the time of the event

  • Yes, we are offering a 3-Day Festival Pass for those who can’t commit to the full duration of the festival. Please keep in mind that Lightning in a Bottle is designed as a fully immersive 5-day experience. We encourage you to purchase the full 5-day Festival Pass to enjoy the full festival experience.

  • Currently we only offer 5-Day and 3-Day passes.

  • As stated and acknowledged at purchase, all sales are final. No refunds. For new buyers of LIB 2024, you are welcome to transfer your ticket to another person if necessary by using the TixR Ticket Transfer Process in your account dashboard. For assistance contact TixR at support@tixr.com. The Fastest way to get a response is to complete a ticket at HERE

  • In the event Lightning in a Bottle 2024 is Rescheduled or Postponed, your festival purchases will automatically be honored for the newly rescheduled date.

  • If you are having an issue with the ticket purchase process, please contact our official Ticketing Vendor, TixR directly support@tixr.freshdesk.com. If you feel you are not getting the answers you are looking for through TixR support or need further assistance, please contact community@thedolab.com.

  • Your wristband is your physical ticket and will be shipped to you in advance of the event. If you buy your ticket after the shipping cut-off date, go to Will Call at the entrance of the event to get your wristband.

  • Wristbands will begin to ship in April 2024 - the last day to purchase tickets to have them shipped is May 3rd, 2024. Orders after this date will not ship - purchasers will receive a PDF ticket via email that must be printed out and brought to the on-site Box Office and exchanged for a wristband and / or vehicle pass.

  • No.

  • To update your shipping address, please login to your TIXR account and click the mail truck icon to change your address. Please note packages WILL NOT be forwarded. We cannot re-ship a lost or misdirected package. In the event your package is lost or misdirected, it will need to be picked up at Will Call.

  • First, contact community@thedolab.com for direct assistance. You will be able to go to Will Call to pick up your wristband at the onsite Box Office with a photo ID that matches the name on your order.

  • Go to Will Call to pick up a new one at the on-site box office with an ID that matches the name on your order. They will be able to verify you, deactivate the original, and provide a new wristband. Please note, there is a $20 replacement fee for lost or damaged wristbands.

  • You will receive exact instructions on how to apply your wristband with your package. Do not put your wristband on before you have carefully read the instructions included. Please make sure to only put on the wristband uniquely registered to you on your non-dominant hand. Do not remove the excess portion of the wristband or tamper with your wristband in any way. Do not cut it, burn it, stretch it or fold it. Altered wristbands will be invalid and any person in possession of an altered wristband will be charged a replacement fee or may be ejected from the festival site.

  • We do not want any of our fans to be scammed. Fake or deactivated wristbands may look like the real thing but they will be identified by our scanning system at each venue entrance. Only orders placed through the Tixr website are guaranteed to be authentic. We do not want any of our fans to be scammed.

  • Please be aware: We are not responsible for any counterfeit tickets or wristbands. In addition, any wristbands reported lost or stolen will have their RFID chip deactivated and will not be valid. For your own protection, please do not purchase Lightning in a Bottle wristbands from any third-party sellers. Those in possession of fake wristbands or wristbands reported lost or stolen will not be admitted to the festival. There are no hard tickets being sold or distributed. If someone tries to sell or give you a paper ticket DO NOT take it. EVERYONE will need a wristband to enter the festival.

  • Yes! Enjoy a variety of programming on all 5 days. We encourage all festival attendees to participate in the full event.

  • All items will be held for you at the onsite merch booth. You will need your ID and QR Code to pick up your items. No items will be shipped in advance of the event. A shipping fee is collected at time of purchase where you will also be provided a QR Code for your order. If you pick up your merch at the merch booth, your shipping fee will be refunded to you. If you do not pick up your items, your purchase will ship out approximately two to three weeks post festival.

Kids & Families

  • Yes! LIB is an all ages event. Anyone under the age of 18 MUST be accompanied by a parent or court appointed legal guardian at all times.

  • LIB Kids Pass prices as follows:

    Children 5 and under = FREE

    Children 6 - 12: $100

    Children 13 - 17 = $200

    Everyone under 18 must be accompanied by a parent or court appointed legal guardian.

    All kids tickets will require pick-up of wristbands at the Box Office for verification of age and parental or court appointed legal guardianship.

  • Yes! Family Camp will feature a shade structure to keep your family cool during the event and dedicated porto’s. To reserve your spot click HERE.

    Purchasing a spot does not guarantee a specific location within Family Camp.

    In addition to Family Camp, we offer a variety of family-friendly programming throughout the weekend. More details on this will be released in the coming months.

  • Yes! Join our Facebook group HERE to meet other families and exchange festival and camping tips.

Lightning in a bottle is a

Cashless festival

You will be able to use your festival wristband to purchase food, drinks, LIB merch, ice, showers and more at the festival site. It's fast, your data is safe, your payments are secure, and you are free to hit the dance floor with less things in your pockets weighing you down! ​

HOW IT WORKS ​

The system will link directly to your wristband like a debit or credit card and will only pull from funds as you spend. You'll create an open credit card registration that's securely associated with your wristband's RFID unique identifier that will link directly like a debit/credit card for "limitless" spending throughout the event on all of your purchases. Once everything is linked up, you'll be able to swipe your wristband to purchase your drinks, food and more. It's fast and seamless, so you’ll spend less time waiting in line for drinks/food, and you can take a dip in the lake without worrying about your wallet! 

HOW TO SET IT UP ​

To save time, before traveling to LIB, don’t forget to activate your wristband and set up your Cashless account.

Here's how:

  1. Find the wristband code (UID) on the back of the wristband plate

  2. Go to lib.billfoldpos.com and create a secure account quickly via social connect or Email

  3. Select Lightning in a Bottle from the event list

  4. Input your credit card information, enter wristband code UID, and (optionally) create a pin code to finalize your wristband registration

  5. Enjoy the show and the ease of not needing your wallet at all times. 

DON'T WANT TO LINK A CREDIT OR DEBIT CARD? 

You can load cash onto your wristbands onsite! Simply look for the Cashless HQ Booths located (see map for exact locations).

Any unused cash funds are available for refund onsite on Monday, May 27th. Just visit one of the Cashless HQ Booths on Monday during their hours: 9am-12pm.

If you do not want to wait in line, please be sure to associate your email to your account and you will be refunded within 30 days post event (from May 27, 2024).

Cashless Questions

  • With exception to some select Marketplace Vendors, the majority of the festival is cashless and you pay using your RFID wristband. You will either link your credit/debit card or load money onto your wristband with cash. Your wristband will then act as your currency for all festival purchases. Cash will only be accepted by a minimal amount of Marketplace vendors onsite.

  • It simplifies transactions and prevents the exchange of dirty money and cards. Using an RFID wristband is also a much more secure method of payment because of the extra layers of security at check-out. For example, if you lose your physical card, it is much easier for that card to be found and used at any location. There is no credit card data that is stored on-site or locally on the wristband. Your data is safe, your payments are secure, and you are free to hit the dance floor with less things in your pockets weighing you down!

  • Billfold - billfoldpos.com

  • All food vendors, LIB merch, ice, showers, bars, and select marketplace vendors.

  • Credit and debit cards can be used to link your RFID wristband for purchases made throughout the festival. When linking a bank card to the wristband, it is a direct link, and pay as you go. There is no specific amount being uploaded and you will only be charged when you make a purchase.

  • Yes! You do not need a credit or debit card. Visit us at one of our three Cashless HQ Booths: at the Box Office, near Thunder Stage, and near the Woogie Stage. With the support of a cashier, you can pre-load cash credits to your wristband. You can load as much as you want and will be refunded any amount you do not use, post festival on Monday, May 27, 2024 at *select Cashless HQ Booths.

  • Pre-Festival Activation is HIGHLY RECOMMENDED. You will be able to activate your wristband onsite, but we recommend activating and linking your bank cards online before arrival.

  • checkin.billfoldpos.com – You will need to create a secure account via social connect or email.

  • Step 1: Find the wristband code (UID) on the back of the wristband plate

    Step 2: Go to checkin.billfoldpos.com and create a secure account quickly via social connect or email

    Step 3: Select Lightning in a Bottle from the event list

    Step 4: Input your credit card information, enter wristband code UID, and (optionally) create a pin code to finalize your wristband registration. Please note, if you opt for a pin code, the pin will need to be entered for every purchase.

    Step 5: Enjoy the show and the ease of not needing your wallet at all times. Please remember, if you plan to buy alcohol at the bars, you must keep your ID with you at all times. You can change your debit/credit card at any time. Cash loading will be available onsite as well if needed.

  • Cards without chips are not accepted at the Cashless HQ booths if you are planning on linking your card onsite. Please come prepared with cash to load onto your wristband, or complete the activation process online prior to arriving.

  • At this time, a physical card is required to complete the wristband activation onsite. Please complete the activation process online prior to arriving.

  • Yes! If you want to link the same bank card to multiple wristbands, you can do so by repeating the activation process for each wristband.

  • There is no credit card data that is stored on-site or locally on the wristband. All data is stored off-site in a PCI-compliant vault.

  • A PCI-compliant vault is a way to store the private data of cardholders in a way that is compliant with the various security measures outlined by the PCI Security Standard Council to ensure that the data is kept safe and private. Please note that at no point does Do LaB ever have access to your credit or debit card information.

  • When linking a bank card to the wristband, it is a direct link, and pay as you go. There is no specific amount being uploaded and you will only be charged when you make a purchase. If you are loading cash, you can load as much as you want and will be refunded any amount you do not use, post festival at *Select Cashless HQ Booths on Monday, May 29, 2024.

  • Any unused cash funds are available for refund onsite on Monday, May 27th.

    There will be designated Cashless HQ Booths where you can receive your unused cash.

    Hours of Operation for Cashless HQ Refunds: Monday, May 27 from 9am – 12pm

    Unused funds will be refunded minus any recent activity to the minute the refund is issued

    In the event you do not want to wait in line, please be sure to associate your email to your account and scan the QR Code provided at the designated Cashless HQ Booth of your request for refund and you will be refunded within 30 days post-event (from May 27, 2024).

  • No. The pin code can be any unique set of four digits. It does not have to be the same pin as your debit/credit card.

  • If you forget your pin code, you can repeat the activation process and it will override the previous pin selection.

  • You can change your debit/credit card at any time by logging into your account and updating your debit/credit card details. When onsite, you can visit any of our Cashless HQ Booths for additional support or any questions you may have.

  • If you plan to buy alcohol at the bars, having your valid government-issued photo ID with you is required.

  • Visit one of our three Cashless HQ Booths and inform them of your lost wristband.

    Each wristband is securely attached to the bank card using the UID. A wristband is made more secure with a PIN code verification to prevent that wristband from being used if found.

    If you did not opt in for pin code verification, your wristband can be located and blocked in the system from further use by searching by your name and the last four digits of your bank card.

    You will then need to go to the Box Office, validate the ownership of the wristband belonging to you, pay the $20 replacement fee and reactivate your debit/credit card or cash.

  • Wristbands are only active for the duration of the event and cannot be used in any other event or location.

  • Yes, it is much safer to use an RFID wristband for payments because of the extra layers of security at check-out. For example, if you lose your physical card, it is much easier for that card to be found and used at any location. There is also no credit card data that is stored on-site or locally on the wristband. All data is stored off-site in a PCI-compliant vault.

  • Come to one of our three Cashless HQ Booths: at the Box Office, near Thunder Stage, and near the Woogie Stage. Our Cashless Support can offer assistance.

  • Two Factor Authorization: All attendees have the ability to pin protect their wristbands and purchases upon account registration. In the event your wristband is lost, pin creation will prevent the use of your wristband for any transactions.

    Active Wristband Management: The system includes dashboard functionality to search for and block specific wristbands from making purchases. This can be utilized if there is suspicion of fraud or an instance where an attendee has lost their wristband and had not elected to pin protect their purchases.

    Vaulting: No credit card information is stored locally on the wristband. At no point does the Do LaB ever have access to your credit or debit card information. The wristband merely acts as a link to a cloud based PayPal vault where that information is securely stored, and that link is only activated through our software. If an attendee was to lose their wristband there would be no way to extract any information from the wristband.

About Atlaswyld

  • Atlaswyld is LIB’s glamping experience nestled in the heart of the festival.

    Located near the water and immediately adjacent to festival stages and food and beverage outlets, Atlaswyld is made up of a limited number of pre-set and reserved tents and Airstream trailers; a dedicated reception area with convenient parking for Atlaswyld guest vehicles; and dedicated VIP restrooms, showers and changing facilities.

    Guests have access to the Atlaswyld Beach Club in the mornings for complimentary coffee and programmed yoga, meditation and sound healing, and DJ sets in the afternoon.

    Atlaswyld guests have direct and exclusive access to the lakeside frontage within the Atlaswyld perimeter, and shared VIP access to the lake directly in front of the Beach Club.

  • For details of tent package options, please click here.

  • You may have up to 2 guests staying in each bed of any tent accommodation package.

  • Atlaswyld has a limited number of Airstream packages available in sizes from 16’ - 30’. For details of Airstream package options, please click here.

  • No. Only tents and RV trailers supplied by LIB are allowed in Atlaswyld.

  • Atlaswyld credentials are strictly for access to the Atlaswyld camping area and the Atlaswyld Beach Club and do not grant access to any of the other VIP facilities in the festival.

    To find out more about VIP Festival Passes, click here.

  • Yes. Festival passes are NOT included in Atlaswyld packages and must be purchased separately. You will need either a GA or VIP Festival Pass to enter the Festival.

    To purchase a Festival Pass, click here.

  • If you purchase before the shipping deadline, you will receive your Atlaswyld parking pass in the mail at the same time that you receive your main festival (GA or VIP) credentials. If you purchase after the shipping deadline, you will pick up your parking pass at Will Call. You will receive your Atlaswyld wristband at Reception when you check in.

  • Once you have made your purchase, you cannot cancel your Atlaswyld package. You are, however, welcome to transfer your package to someone else. Just send us an email with the new name and contact details at least 3 days prior to the start of the festival.

  • The number and inventory of tent and RV packages are strictly limited and consideration is given to ensure even distribution of guests throughout the Atlaswyld grounds. Tents and RVs are placed in locations that work with the facilities and landscaping of the grounds, and are laid out in groups and assigned to guests based on accommodation type and package, as well as time of purchase.

  • You are expected to leave your accommodation in the same condition that you found it. Should your accommodation require cleaning, repair or replacement after your stay then the cost of such will be deducted from your deposit. Deposits are collected at the time of your ticket purchase and most deposits are returned within 7 days of you checking out from Atlaswyld.

  • If you need access to the festival ADA facilities, or want to have any communication around anything ADA related, please reach out to ada@thedolab.com

  • LIB prides itself on being a family-friendly event, offering ample programming for parents and kids of all ages to enjoy together. Children 5 or over are considered ‘campers’ in relation to the tent capacities and as such only 2 children are allowed per bed in any accommodation.

    Please note that all minors under 18 must be accompanied by an adult at all times, even inside the Atlaswyld grounds - no exceptions! Neither the staff, nor the festival, are responsible for children who are left unattended.

    Please also note that Atlaswyld is located close to festival activity and hearing protection is highly advised for all children.

    LIB also offers options for families with their own tents or RVs in a designated Family Camping area. Find out more about Family Camping here.

  • Unfortunately not. LIB has a strict no pet rule that will be enforced. Documented service animals, who are trained to handle loud and active environments and are required for disability, are allowed. No emotional support animals allowed. If you have a service animal, please email ada@thedolab.com to inquire about registering your documented service animal. Please keep in mind, it is illegal to fraudulently claim that your pet is a legitimate service animal.

Prepping for Atlaswyld

  • LIB has a wide selection of food and beverage outlets in close proximity to Atlaswyld. That said, you are welcome to bring your own food and beverages and keep them inside your tent. Please remember that we are located in a park with animals (specifically ground squirrels) and bugs, so all food should ideally be stripped of its packaging (to minimize waste) and sealed in airtight containers to minimize attracting any unwanted visitors.

  • A reasonable amount of alcohol for personal consumption is allowed in all campgrounds, including Atlaswyld, if you are over the age of 21. No drinks can be brought in or out of the Atlaswyld Beach Club or the festival grounds.

  • You are welcome to bring any non-alcoholic beverages that you wish, but there are many FREE fresh water fill stations located all over the festival grounds as well as in the Atlaswyld camping area. Remember to bring empty bottles and canisters for you to fill up!

  • The weather in May in Kern County tends to be hot during the day and chilly at night.

    We advise packing warm gear for the nighttime - coats, boots, gloves, scarves, even extra wooly blankets can all be helpful, especially if you are prone to cold.

    For daytime, pack items that will help keep you cool such as: hats, umbrellas, fans, spray bottles, and anything else you have found that helps you beat the heat. Waterproof sunscreen is also recommended, as well as insect repellent.

    The terrain at LIB is pretty flat and can be prone to occasional gusts of wind so bandanas, sunglasses, or goggles can also be helpful. Sporadic dust devils popping up out of nowhere can and do happen.

    As with any festival, there’s always a potential for rain. Please check the weather forecast while packing.

  • We have created 2, readily accessible dressing and hair & make-up lounges as part of the shower facilities in Atlaswyld. Mirrors are fragile things that more often than not end up broken and left behind - as such we ask that you not bring them with you to Atlaswyld.

  • Unfortunately, you are not allowed to add personal shade or accommodations to your tent. This means that we have a strict no pop-up / ez-up / or personal tents rule.

  • All tents are furnished with either an electric or battery operated lamp. You are welcome to bring additional battery-operated or solar lighting for your tent, but candles are strictly forbidden.

  • While LIB is obviously a music festival, we ask you to remember that your particular timing or taste in music may not be what everyone around you wishes to experience. Please be mindful of your fellow campers and resist the urge to play personal sound devices in or near your tents. We ask that you graciously comply if asked to reduce or switch off music.

  • The use of your own portable AC units and/or gas or electric heaters (as well as electric stoves or other electrically significant items) are strictly forbidden in tents. Please feel free to bring battery-operated fans or misters to help keep you cool in your tent.

  • We advise bringing swimsuits/gear, EXTRA TOWELS, lake shoes, and an air pump if you bring a floatation device that needs to be filled with air. Any size floatie is permitted but NO MOTORS of any kind are allowed.

  • Guests staying in Airstreams are issued keys at Reception, but you should plan to bring your own lock if you would like to secure your tent. As we have watched many campers lose their keys over the years, we recommend combination locks and bringing a flashlight. We do not recommend that you bring anything to the festival of extreme value, but anything you do bring, we recommend locking in your car - Atlaswyld parking is close and easy to access if needed.